I have a Class I, 1-1/4” hitch. Can I use your carrier for my 90# bike?
Yes, just check the box to replace the 2” receiver with a 1-1/4” receiver. There is a nominal material and labor charge. The load limit using a 1-1/4” receiver is 150 lbs.
Can I carry 1 bike on the carrier?
Yes you can, we recommend you carry it on the inside wheel cradles.
Does the eBike Carrier tilt down?
Yes the base unit tilts down or up. While not in use the 2 bike support arms are easily removed for storage. If bikes are loaded it would take 2 people to tilt it down—1 to hold the bikes and the 2nd to remove the pin. The Hitch Lift tilts down by removing the hitch pin.
How high off the ground do I have to lift my bike wheel to put it on the wheel cradle?
About 36”, if your hitch height is 15”.
My bikes’ wheelbase is more than 49”, can I get a carrier to fit it?
Yes you can, contact us.
I can get the front wheel on the tire cradle, but am having trouble with the rear wheel because of an attached rack.
You can pull bike towards you when hooking rear wheel, rocking on front wheel to insert cradle before or after a rack frame, or pin bike support arms on different holes (eg, left arm bottom hole, right arm top hole for a 45″ wheelbase) to clear a rack frame.